FAQs

What drugs can be nebulized with your equine nebulizer device?

Examples of drugs that have been successfully nebulized using the Flexineb™ are:

  • Antibiotics such as Cobactan® and Excenel®
  • Bronchodilators such as Atrovent® and Ventolin™
  • Corticosteroids such as Pulmocort®, Dexamethasone and Flixotide™
  • Mucolytics such as Parvolex® and saline solution
  • Saline solution with a few drops of Olbas oil or Eucalyptus oil will also nebulize.

Please note the viscosity of the drug will affect the nebulization rate of the drug. To overcome this, some drugs can be diluted with saline solution to increase the nebulization rate. Check our Resources page for information on expected delivery time for different drugs and dilution rates for some drugs.

Where can I find information on the benefits of nebulization / aerosol therapy?

Aerosol therapy offers the benefit of directly targeting the affected area of the respiratory tract rather than going indirectly to the site by delivering the drug orally or by injection. For more scientific information, please visit our Resources page.

What is different about Flexineb™ versus other equine nebulizers on the market?

The Flexineb™ is portable, easy to use, easy to clean and disinfect; it’s silent, fast and doesn’t waste the medications. The distance between the nebulizer and the horse’s respiratory tract is short. It’s also well tolerated by the horse.

Do you have a brochure I can read that tells me information about it?

Yes, please visit the Resources page of our website for our brochure.

How can I purchase it?

Please contact Flexineb™ North America by email (info@flexineb.us) or telephone at 1.800.525.4339.

What is the warranty on the parts?

The following warranty protection applies to system components:

1. Mask Assembly:  (excludes inlet and exit valve):  12 months

2. Medication Cup:  The life of the medication cup is dependent on the frequency of use, the medications dispensed and how well it is maintained.  Therefore the medication cup component is not covered by warranty protection.

3. Controller and Cable: 12 months

4. Battery: 6 months

5. Power Supply: 12 months

*Any damage caused by improper handling is not subject to warranty protection.  The warranty expires when the device has been interfered with by a third party.

Are spare parts easy to get?

Yes, spare parts can be ordered directly from us.

Do veterinarians use this product?

Yes, Flexineb™ was designed with extensive input and support from equine veterinarians in Ireland, the UK, France, Germany, Australia, Canada and the USA.

Can the device nebulize Eucalyptus or Olbas oil?

Yes, saline solution with a few drops of Eucalyptus or Olbas oil will nebulize successfully.

What operating time will I get from a fully charged battery?

Approximately 3.5 hours depending on the condition of the battery.

How long does it take to charge the battery?

Approximately 3.5 hours to fully charge a discharged battery.

Once I turn on the Flexineb, how long will it run?

The FLEXINEB controller is set to run for 18 minutes each time the POWER button is depressed.  After this time, if there is still medication to dispense or if you are using the extension cup, you will need to depress the POWER button again to resume nebulizing.

Can I disinfect the product?

Mask: The mask and its components can be disinfected using the likes of Accel TB, Equisept®, Virkon® or Steri-7™ without having any adverse effect on the materials. Nebulizer: We recommend cleaning the nebulizer with clean warm water and dishwashing soap.

How do I clean the product?

Wash the mask in clean warm water and dishwashing liquid and rinse off with clean water. For a more thorough cleaning, dismantle the mask components and wash them individually. To clean the nebulizer, put a few drops of dishwashing liquid and clean warm water in the medication cup, close the cap and shake it. Gently squeeze the cap to push warm water through the mesh screen. Rinse out afterwards with clean warm water and shake dry. It is essential that the water is clean otherwise it may clog the mesh.  

Med Cup Cleaning Instructions in English and Spanish with Photos – April 2015

Why has the nebulizer slowed down during use?

It may be for different reasons, so please check the following: Some drugs are more viscous than others and take longer to nebulize. Check our Resources page for information on expected delivery time for different drugs. The mesh may be clogged with residues of drug or other contaminants. Wash out the medication cup as described under “How do I clean the product?” Charge the battery and check the LED status as outlined in the User Manual on page 9.
 Refer to the troubleshooting section (page 12) of the User Manual.
 If the nebulizer does not recover, it may need replacing.

Can I use a Metered Dose Inhaler (MDI) with the Flexineb™?

Yes, remove the nebulizer and rotate the clear aerosol chamber to the horizontal position. Insert the supplied Metered Dose Inhaler Adaptor into the top of the aerosol chamber. The Metered Dose Inhaler can then be inserted and actuated into the aerosol chamber. See the User Manual on our Resources page for more information.

Call our customer service line 1.800.525.4339 for more information and details if necessary.